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Terms & Conditions

Welcome to Suchi Store! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our Soya Candles. By accessing or using our website, you agree to comply with these terms. Please read them carefully.

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1. General Information

  • Acceptance of Terms: By accessing this website and/or placing an order with Suchi Store, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

  • Changes to Terms: Suchi Store reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

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2. Products and Services

  • Product Descriptions: We strive to provide accurate descriptions and images of our products. However, due to the handcrafted nature of our candles, there may be slight variations in color, scent, and appearance.

  • Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

  • Pricing: Prices for our products are listed on our website and are subject to change without notice. We make every effort to ensure pricing accuracy, but we are not responsible for any typographical errors.

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3. Orders and Payment

  • Order Process: When you place an order with Suchi Store, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order at our discretion.

  • Payment: We accept various forms of payment as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method. All payments must be made in full at the time of purchase.

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email serves as your receipt and includes your order details.

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4. Shipping and Delivery

  • Shipping Policy: Please refer to our Shipping Policy for detailed information about shipping methods, costs, and delivery times.

  • Delivery: We aim to deliver your order within the estimated time frame provided. However, we are not responsible for delays caused by events beyond our control, including but not limited to natural disasters, strikes, or carrier delays.

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5. Returns and Refunds

  • Return Policy: We want you to be satisfied with your purchase. If you are not, please refer to our Return and Refund Policy for information on returns and refunds.

  • Customized Products: Please note that customized candles are non-refundable unless they arrive damaged or defective.

 

6. Intellectual Property

  • Ownership: All content on this website, including but not limited to text, images, logos, and product designs, is the property of Suchi Store or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

  • Use of Content: You may not use, reproduce, distribute, or create derivative works from any content on this website without our express written permission.

 

7. Limitation of Liability

  • No Warranty: Suchi Store provides the website and its content on an "as is" and "as available" basis. We make no warranties or representations, express or implied, regarding the operation of the website or the information, content, materials, or products included.

  • Limitation of Liability: To the fullest extent permitted by law, Suchi Store shall not be liable for any damages of any kind arising from the use of this website or the purchase of any products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

 

8. Governing Law

  • Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of  Maharashtra, India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these terms shall be resolved in the courts of Maharashtra, India.

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9. Contact Information

  • Customer Service: If you have any questions or concerns regarding these Terms and Conditions or any other aspect of our service, please contact us at team@suchi.store.

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10. Privacy Policy

  • Privacy: Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

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